Physical Disability

Visitors with physical disabilities

Finding your way in the museum 

The reception hall gives access to all points in the museum
 • Reception staff will help visitors in need of information, assistance or accompaniment during their visit. The programme for temporary exhibitions and the auditorium is available from reception staff. 
 • The cloakrooms and toilet facilities are available on the ground floor. Two wheelchairs (two size options) are available for loan on request from the reception. Audio guides can be rented for 1€. 
 • 'The Museum in Comfort' A visit guide available free of charge from the reception. This is a museum tour which enables the public to find their way around and to select a trail suitable for visitors with special mobility needs or subject to fatigue.
 • The permanent collections are displayed on different levels in the three main buildings which form the museum: the former Jesuit College, the Hotel de Massilian private town house and the contemporary wing. 
 All collection trails are accessible via three lifts (numbered 1-3 in the guide). The floors are ordered by letter (A-G). In the galleries, an especially adapted signage enables visitors to follow a chronological and coherent trail through the rooms and different levels. More detailed information about the trails can be found in the visit guide. 
 • The temporary exhibition space has a seasonal exhibition programme and is accessible at ground level from the reception hall. 
 • Every season, the auditorium hosts a programme of films, conferences and other cultural and artistic events. It is accessible from the reception hall down a gently sloping ramp. There are four specific seating points for wheelchairs.
 • The workshops, documentation centre, bookshop and restaurant are accessible by adapted access points. 

Enjoy different media

The Musée en Douceur....The Museum in Comfort

A visit guide is available free of charge. It includes a map of the different trails and helps visitors find their way and choose their trail.

Multimedia options accompany visitors on their trail.

At the museum entrance there are open-access computers to help visitors find out as much as possible about the museum and to design a trail which meets their own desires. 
There are Interpretation Salons at regular intervals throughout the permanent collections. Visitors can take a break and ask questions about donors, artists, and works which arise after discovering the galleries. Answers can be found on open-access computers or books on open display

Guided visits and workshops

The majority of the guided visits and practical artistic workshops are accessible to people with reduced mobility. Details about these events are available from the Public Services or the museum reception. 

Prepare a group visit

For groups who wish to be accompanied in the exhibition spaces please contact the Public Services before your visit. 

Internet Site

Visitors can prepare their visit before coming to the museum or deepen their knowledge after their visit. 

For more information about this subject please contact the Public Service.

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